Effective Date: October 15, 2025
Organization Name: Right To Ride

 

Right To Ride ("we," "our," or "us") is committed to protecting the privacy and security of our website and mobile application users ("you," "your"). This Privacy Policy explains how we collect, use, and protect your information when you visit our properties and/or use our applications.

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1. Information We Collect

We may collect the following types of information:

• Non-Personal Usage Information: This includes anonymous data about website or app usage, such as device type, operating system, user interactions, and general location data (e.g., city or region). This data helps us improve our app and services.

• Non-Personal Transit Experience Information: This includes data submitted by users regarding their experience on public transit systems in California. This may include information on the location and nature of incidents (both positive and negative) including descriptions, timing, and photographs.

• Personal Information (Optional): You may choose to provide personal information such as your name, email address, gender, or other contact information. Providing this information is entirely voluntary.

 

2. How We Use Your Information

We use the information we collect to:

• Improve the functionality and user experience of our applications

• Analyze trends and user behavior through aggregated data

• Communicate with you (if you voluntarily provide contact information)

• Fulfill our mission to serve our community better through improving the public transit experience

 

3. Information Sharing

• Aggregated Data: We may share aggregated, non-personally identifying information about reported transit experiences with partners, transit agencies, transit operators, government officials, and transit industry stakeholders to help drive transparency and awareness of public transit experiences. 

• No Sale or Sharing of Personal Information: We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

• No Third-Party Access: Any personal information you provide is used solely by Right To Ride and is not shared with any third parties.

 

4. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information you choose to provide. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

5. Children’s Privacy

Our mobile application is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

 

6. Your Rights – California Privacy Rights

If you are a California resident, you have the right to:

• Know what categories of personal information we collect and how we use it

• Request access to or deletion of your personal information

• Opt out of any sale of your personal data (we do not sell personal data)

To exercise your rights under the California Consumer Privacy Act (CCPA), please contact us at: right.to.ride.4@gmail.com

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and will be effective as of the "Effective Date" listed above.

 

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Right To Ride
right.to.ride.4@gmail.com